SUMMARY:
We are seeking a poised, energetic, and organized and fun. Host/Hostess to join our team. As the "face" of our establishment, you will set the tone for the guest experience by providing a warm welcome, managing the flow of the dining room, and ensuring every guest feels valued from the moment they walk through the door until their departure.
Key Responsibilities:
Guest Reception: Greet guests immediately upon arrival with a professional and friendly demeanor.
Reservation Management: Manage bookings and coordinate walk-ins to maximize seating capacity.
Seating Coordination: Escort guests to their tables and provide menus.
Communication: Provide accurate wait-time estimates and maintain a waitlist during peak hours. Answer phone inquiries.
Environment Upkeep: Ensure the entryway, host station, and menus are clean and presentable at all times.
Guest Farewell: Thank guests as they leave and solicit feedback to ensure their experience met our standards.
Principals only. Recruiters, please don't contact this job poster.