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Customer Service Associate (Monterey)

The UPS Store

798 Lighthouse Ave. near Irving St.

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compensation: If no experience at The UPS Store, position starts at $16, with room to grow
employment type: employee's choice
job title: Customer Service Associate
We have either a full-time or part-time permanent position available (your choice!) for a customer Service Associate at The UPS Store on Lighthouse Ave. on our Mon-Fri. closing shift (can usually be done by 6:30PM). We will train you to be proficient in the myriad of products and services we offer, including large format printing, copying, laminating, faxing, notary, passport photos, computer rental, and, of course, packing and shipping, etc. Even if you don't stay forever, you will gain a wealth of knowledge that will look great on your resume for any future job!

OVERVIEW OF THIS POSITION:
1. To become proficient in all our products and services in order to provide excellent customer service and to help grow sales by delivering correct, appropriate and thoughtful solutions to customers' needs through our broad range of services.
2. To present a helpful, friendly personality that creates customers who want to return to use our services specifically because of you.
3. To continually learn interesting and challenging skill sets through on-the-clock web-based training.


BASIC SKILL SETS NEEDED FOR THIS POSITION INCLUDE:
1. Proficient English verbal and written communication skills
2. Computer literacy
3. Good math skills
4. Ability to lift 50 lbs.
5. Friendly, outgoing personality
6. Ability to excel in a multi-tasking environment which requires an absolute attention to detail.

REQUIREMENTS FOR THIS POSITION:
1. Retail experience is a must and utilizing a POS is our preference
2. The ability (means you have to pass a background check) to become a CA Notary Public, for which we'll pay.
3. Prior or comparable The UPS Store experience is obviously a big plus!
4. Knowledge of print design and Adobe Creative Cloud is also a big plus.

PRIMARY RESPONSIBILITES OF THIS POSITION INCLUDE:
1. Understanding and complying with federal hazardous material requirements
2. Estimating packing and shipping costs
3. Providing packing and shipping services
4. Providing Postal and Mailbox services
5. Providing Passport Photo services
6. Providing Computer rental support
7. Providing Print Services, including large format printing
8. Maintaining the overall interior appearance of the store.
9. Adhering to your schedule.

TO RESPOND TO THIS POSTING, PLEASE INCLUDE:
1. Your resume
2. A brief cover letter introducing yourself and telling us why you're a great fit for us.
3. Prior to us responding to you or arranging any interviews, we ask you to please go to our store at 798 Lighthouse Ave. (831-643-1655) to introduce yourself as an applicant and ask for an application form to complete.

WE WELCOME YOUR RESUME AND APPRECIATE YOUR INTEREST

THANK YOU FOR CONSIDERING US!

  • Principals only. Recruiters, please don't contact this job poster.

post id: 7744731627

posted:

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